IT Staff - Technology & Communication Support

Join ISTEM as an IT Staff - Technology & Communication Support in Tangerang, Banten, and be part of a dynamic team driving technological innovation in the Information & Communication Technology (ICT) sector. This role offers a unique opportunity to support and enhance IT infrastructure while working with cutting-edge tools like Microsoft Office Suite, Google Workspace, and Zoom. As an IT Staff, you'll be the backbone of our tech operations, ensuring seamless communication and support for our employees and clients.

At ISTEM, we pride ourselves on fostering a collaborative and innovative environment. Our team is dedicated to delivering top-notch IT solutions tailored to meet the evolving needs of our clients. If you're passionate about technology and eager to make a tangible impact, this is your chance to grow and thrive in a supportive and dynamic workplace.

In this role, you'll spend your days troubleshooting IT issues, providing technical support, and maintaining our IT systems. You'll work closely with cross-functional teams to ensure that our IT infrastructure is robust, secure, and user-friendly. Whether you're a seasoned IT professional or just starting your career, ISTEM offers a platform for you to learn, grow, and excel.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees and clients, resolving hardware, software, and network issues promptly.
• Maintain and update IT systems, including servers, workstations, and network devices.
• Install, configure, and troubleshoot IT equipment such as printers, scanners, and other peripherals.
• Monitor and manage IT security measures, including firewalls, antivirus software, and user access controls.
• Assist in the implementation of new IT technologies and systems, ensuring smooth integration and minimal disruption.
• Conduct regular IT audits and assessments to identify areas for improvement and ensure compliance with IT policies.
• Train and support end-users on the use of IT tools and systems, enhancing their productivity and efficiency.
• Collaborate with the IT team to develop and implement IT solutions that meet the needs of the organization.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support or a related role.
• Proficient in using IT tools and software such as Microsoft Office Suite, Google Workspace, and Zoom.
• Strong understanding of IT infrastructure, including hardware, software, and network systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills, with the ability to work well in a team environment.
• Familiarity with IT security best practices and compliance regulations.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

🛠️ Keahlian

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