Field Collection Agent - Padang Lawas

Join Infomedia Nusantara as a Field Collection Agent in Padang Lawas and play a vital role in maintaining strong customer relationships while ensuring timely collections. This contract-based position offers a dynamic work environment where you will engage directly with customers to resolve payment issues, collect outstanding amounts, and provide excellent service. With a competitive salary of Rp 3.500.000 - Rp 5.000.000 per month, this is an excellent opportunity to grow your career in the field of collections.

Infomedia Nusantara is a leading media company in Indonesia, known for its innovative approach to advertising and media solutions. Located in the heart of Padang, our company is committed to delivering exceptional value to our clients and employees. As a Field Collection Agent, you will be part of a dedicated team that strives for excellence in every interaction.

📋 Tanggung Jawab Pekerjaan

• Visit assigned customers to collect outstanding payments and resolve payment issues.
• Document all collection activities and maintain accurate records using our in-house software.
• Provide excellent customer service and build strong relationships with clients.
• Follow up on non-paying accounts and negotiate payment plans when necessary.
• Submit regular reports to the collections manager detailing collection activities and progress.
• Ensure compliance with company policies and procedures.
• Adhere to strict confidentiality and data protection guidelines.
• Participate in team meetings and training sessions to enhance collection skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in field collection or a related role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Familiarity with basic computer skills and collection software.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Willingness to travel to assigned customer locations.

🛠️ Keahlian

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